SupportSoft to Share Benefits of Automated VoIP Installation at VON Europe24 May 2005
How can customers receive a reliable connection with VoIP communications services? SupportSoft, Inc. (Nasdaq: SPRT), a leading provider of Real-Time Service Management (RTSM(TM)) software, will share how the benefits of automating VoIP service delivery can improve customer satisfaction and reduce the cost of service
provider installation at VON Europe, Stockholm, 23-26 May 2005. Andrew Keevil, Solutions Director, SupportSoft, will provide the company's ideas on the panel entitled: "Next-Generation Support Systems -- Getting the Bang for the Buck."
The SupportSoft Digital 360-degree product vision enables digital service providers to deliver the same high level of VoIP reliability and support that customers demand from traditional telephone services. SupportSoft solutions
can improve customer service and reduce costly, unnecessary installation truck rolls by providing a 360 degree-view of both the customer premises and the last mile of the service provider's network.
WHAT: Panel Session: Next-Generation Support Systems - Getting the Bang for the Buck
WHO: Andrew Keevil, Solutions Director, SupportSoft Donna Bastien, Director of OSS, Communications Solutions Group, Agilent Technologies Chris Celiberti, Director Advanced Services, NeuStar Ken Workun, Director, Business Development, Atreus Systems
WHERE: VON Europe Stockholm, Sweden. Further information on VON Europe can be found at www.voneurope.com
WHEN: Thursday 26 May 2005. 4:45 p.m. - 6:00 p.m. local time
About SupportSoft
SupportSoft is a leading provider of Real-Time Service Management (RTSM(TM)) software designed to improve enterprise endpoint automation and technical support and enable triple play service automation for VoIP, video or
broadband delivery by service providers to their customers. Digital service providers benefiting from SupportSoft solutions include Belgacom, BellSouth, Charter Communications, Comcast Communications, Cox Communications, Time Warner, TeliaSonera and UPC. Enterprises that have licensed SupportSoft software for IT requirements include ADP, Bank of America, BT, IBM, Procter & Gamble, Siebel Systems, Sony, Symantec and Thomson Financial. Managed service providers that utilize the Company's solutions to provide outsourced services
to their enterprise customers include ACS, CGI, CompuCom, and CSC. For more information, visit www.supportsoft.com.
Source: PR Newswire
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