New Global Telecom Launches S.M.A.R.T. VoIP - an Informational Series to Maximize SMB Market Penetration

New Global Telecom (NGT), the leading provider of wholesale hosted VoIP solutions, today announced the launch of its S.M.A.R.T. VoIP informational series. S.M.A.R.T. VoIP, which stands for Strategic Market, Acquisition & Retention Techniques, is focused on helping Service Providers gain Small- and Mid-Size Business (SMB) market share and maximize customer retention.

"As growing numbers of Service Providers achieve VoIP market entry, we want to assist them in growing their businesses," explained Rich Grange, NGT's President and CEO. "By leveraging our company's practical experience in the delivery of outsourced VoIP services, we can help Service Providers succeed in the burgeoning VoIP marketplace. And that, of course, is in all our best interests."

The S.M.A.R.T. VoIP series contains three volumes that provide practical, actionable information organized in a step-by-step fashion around three specific topic areas -- market assessment, acquisition of SMB end-users and customer retention. "It's much more than an acronym," said Grange. "S.M.A.R.T. VoIP is about identifying important business considerations, applying market intelligence and insights and then providing meaningful recommendations. This sort of objective information is really critical as we straddle the chasm between early adoption of VoIP and mass market acceptance. And, I don't believe it can be found anywhere else."

S.M.A.R.T. VoIP is an extension of NGT's previous Planning Guide, entitled 10 Critical Questions to Ask before Launching into VoIP, which was created in 2005 for Service Providers seeking rapid and efficient launch into the VoIP market. Grange said the benefits of the S.M.A.R.T. VoIP informational series can be realized by any VoIP Service Provider currently focused on the SMB marketplace.

For more information about NGT's S.M.A.R.T. VoIP informational series, or to download volume 1, please visit http://www.ngt.com/SMART or contact solutions@ngt.com.

About New Global Telecom

New Global Telecom, Inc. is the leading provider of wholesale hosted VoIP solutions and outsourced network management services. Through its New Global Telecom and General Telecom brands, the company delivers IP and TDM switch partitioning, outsourced network operations and VoIP services to carriers and Service Providers, including CLECs, ISPs, VPN providers and VoIP-centric companies worldwide. NGT's 6DegreesIP product suite of managed wholesale VoIP products offers Service Providers a highly effective, comprehensive solution to address residential and business end-user needs. 6DegreesIP includes a complete range of telephony features, extensive local & long-distance calling footprint, worldwide conferencing capability, E911 service, training and other support. TDM-to-IP and IP-to-IP switching services are also available. For more information, please visit http://www.ngt.com. Available Topic Expert(s): For information on the listed expert(s), click appropriate link. Richard C Grange http://profnet.prnewswire.com/ud_public.jsp?userid=482820 Tim Bradley http://profnet.prnewswire.com/ud_public.jsp?userid=10003546 Guy McAree http://profnet.prnewswire.com/ud_public.jsp?userid=10008607

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