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Mix Networks Selects VoIP-Based Directory Assistance from INFONXX19 May 2005
Mix Networks, a nationwide voice over IP (VoIP) service provider, announced today that INFONXX has been selected to provide enhanced directory assistance services to the company’s retail and wholesale customer base. Bethlehem, Pa.-based INFONXX is the nation’s largest provider of directory assistance and enhanced information services.
Mix Networks, headquartered in Lakeland, Fla., has enjoyed significant growth during 2004, and expects that its current VoIP subscriber base will expand tenfold this year. “We had looked at several directory assistance providers, but once we found INFONXX, the choice was clear,” said Carrie Turner, business development manager for Mix Networks.
“Their sales and implementation teams were extremely responsive to our needs. They have a solid platform and top-quality services. Our alliance with INFONXX affords us a distinct competitive advantage and allows us to offer high-value services to our customers. Additionally, we are extremely excited about the branding opportunities that this partnership creates not only for us, but for our reseller customers.”
Louie Holmes, president and CEO of Mix Networks, said, “One of our main reasons for selecting INFONXX is that the addition of directory assistance services rounds out our VoIP product offering. INFONXX’s services enable an enhanced VoIP communications experience for our residential, business, and reseller customers. In choosing to partner with INFONXX, we feel confident that we’ve secured the very best in directory assistance services for our customers.”
Mix Networks will be one of the first INFONXX partners to implement a SIP (Session Initiated Protocol) interconnection that will enable a true IP-based solution for VOIP-based directory assistance services.
“We are proud and pleased that we can offer customer-focused solutions on our VoIP architecture to a pioneer like Mix Networks,” said Margaret Scholl, INFONXX North America CEO. “With our technology, we can deliver the nation’s top-rated directory assistance services on a cost-effective, forward-thinking platform – something that Mix Networks needs and wants. This is a great partnership.”
About Mix Networks Inc.
Mix Networks Inc. is a nationwide VoIP service provider offering a full suite of VOIP product and service solutions to residential, business, and reseller customers. Mix Networks is based in Lakeland, Fla. The company was established with the goal of providing full-featured, next-generation VoIP services at low cost. To that end, Mix Networks offers residential and business VoIP products and service plans, as well as comprehensive wholesale and reseller services such as continent-wide DID origination, domestic and international termination, and switchless resale solutions. For more information, visit http://www.mixnetworks.com.
About INFONXX
INFONXX is the world's largest independent provider of directory assistance and enhanced information services. INFONXX delivers customer-focused solutions through technological innovation, flexible service transport options and industry-leading product offerings to wireless and landline carriers, corporations and educational institutions in North America. INFONXX was ranked first among third-party DA companies in the Paisley Group’s National Directory Assistance Performance IndexSM by the Paisley Group, the leading directory assistance/operator services consulting company and the premier independent measurer of Customer FulfillmentSM and Customer CareSM in the industry today. In the United Kingdom, the Number 118 118 – wholly owned by INFONXX – has become Britain's leading directory assistance service for consumers and businesses. Based in Bethlehem, Pa., USA, INFONXX employs thousands of customer service representatives and support personnel who manage over 210 million listings at 10 locations around the globe. For more information, visit www.infonxx.com
INFONXX, Inc.
3864 Courtney Street, Suite 411
Bethlehem, PA 18017
USA
610.997.1000
888.463.6699
610.997.1050 fax
www.infonxx.com
Source: E-Media Wire
All trademarks and copyrighted information contained herein are the property of their respective owners.
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