LiteScape Signs Agreement to Develop and Extend VoIPTrainer's PC-Based IP Phone Training to the Phones20 June 2006
LiteScape Technologies, Inc.(www.litescape.com), a leading software developer that enhances the valueof IP telephony, and 4What Interactive, a leading multimedia basedcommunication firm that specializes in the creation of innovative marketingand training solutions, today announced that they have signed an agreementto develop and deliver 4What's PC-based VoIPTrainer products(www.voiptrainer.com) via Cisco IP phones using LiteScape's collaborativecommunications solutions.
"We look forward to working with LiteScape so that we can offer ourVoIPTrainer product directly on IP phones as a natural extension of what wedo," said Jim Cossetta, president of 4What Interactive. "It will make ourinnovative, hands-on instructional solutions even easier to access. We havealready witnessed strong interest in LiteScape's products from prospectivebeta customers with employees that have more convenient access to IP phonesand would benefit from the direct connection between training and actualusage."
Combining video, audio, animation and interactivity, VoIPTrainer is aproven solution for IP phone sales and end-user training and support.LiteScape has agreed to develop solutions that enable the delivery of thistraining directly on the IP phone. For example, financial customers, suchas banks, may only have a couple of PCs per branch but will have an IPphone for every teller. Using the VoIPTrainer solution in conjunction withLiteScape's applications will allow for training to be performed quicklyand at the convenience of the users. Working on the actual device to beused provides familiarity and speeds up the comprehension factor.
"VoIPTrainer is an innovative and effective teaching tool," saidLiteScape's Rod Hamlin, executive vice president of sales and marketing."Being able to provide training for Cisco phones on the actual phones thatare in practice is a logical assumption. This partnership with 4WhatInteractive will bring together best of breed VoIP applications to helpcompanies more comprehensively take advantage of their IP infrastructuresfrom basic training through everyday implementation."
It is anticipated that 4What and LiteScape may develop training modules ofVoIPTrainer which include lessons on LiteScape's collaborativecommunication solutions. LiteScape's OnCast Directory gives users theability to search and dial across multiple sites and view Presenceavailability before making a call. Collaboration is simplified with aone-click feature to initiate or join a conference call. OnCast Directorycan also be used to broadcast to individuals or groups for multi-mediatraining to increase productivity or to send emergency alerts; creating asafer work environment.
LiteScape offers full solutions for the retail, government, financial,healthcare, and education verticals, which are delivered quickly withproven ROI. These solutions enable secure, real-time collaborationcomprised of voice, data, and image streams that can be coordinated andsimultaneously delivered to various IP devices.
About LiteScape Technologies
LiteScape enhances the value of IP-based networks through secure,personalized collaboration and communication. By communications-enablingtelephones with interactive voice, text and image capabilities, LiteScapesolutions improve business processes, employee productivity and thecustomer experience. The company's products provide VoIP Collaborationsolutions for personalization (converged CRM) and security (identitymanagement). LiteScape markets its products globally through value-addedresellers and strategic partners including Bell Canada, Cisco, and Avaya.Headquartered in Redwood Shores, California, LiteScape is privately heldand funded by top tier investors. For additional information, please visitwww.litescape.com or email info@litescape.com.
Contact:Jason MandellMelissa BilesLaunchSquad415-625-8555Email Contact
Sally BaggettDirector, Marketing CommunicationsLiteScape Technologies, Inc.650-292-0322Email Contact
SOURCE: LiteScape
Source: marketwire
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