Envox 6 Awarded VoiceXML 2.0 Industry Certification11 July 2005
Envox Worldwide, a leading global provider of voice solutions, today announced that Envox 6, the company's open, standards-based communications development platform, has achieved VoiceXML 2.0 Certification through the VoiceXML Forum's Platform Certification Program. This is the second recent acknowledgement for Envox 6, which in May was selected as "Product of the Year" by Communications Solutions® Magazine.
"We're pleased that Envox 6 has been cited as one of the first platforms to achieve VoiceXML 2.0 certification," said Mark D. Flanagan, president and chief executive officer of Envox Worldwide. "This certification adds to the growing list of Envox 6 awards and is further proof that Envox 6 offers customers the best of both worlds -- the ability to leverage existing hardware and software investments, while, at the same time, providing a smooth migration path to emerging standards such as VoiceXML."
VoiceXML has become an important standard for enterprise customers and service providers developing IVR, enhanced self-service, and other voice solutions because it simplifies the integration of these voice solutions with IT infrastructures based on Web technologies and open standards. As more customers rely on VoiceXML to lower the cost of deploying and maintaining voice solutions, and as the VoiceXML standard continues to evolve, platform certification by the leading VoiceXML industry body becomes increasingly important to ensure that the interoperability benefits of VoiceXML are realized. With its VoiceXML 2.0 certification, Envox 6 provides developers and IT managers alike with the peace of mind that their voice solutions can be easily integrated with their IT infrastructure, allowing them to take full advantage of the VoiceXML standard.
Envox 6 is an open, standards-based communications development platform with integrated application development and management components that reduces the time, cost and complexity of creating voice solutions. Envox 6 provides a bridge between legacy systems and new innovative voice solutions, allowing customers to leverage prior investments in hardware, software, and solution development, while providing a smooth migration path to emerging standards and enabling technologies. Using Envox 6, developers can create a wide range of voice solutions through unmatched flexibility and broad support for these emerging standards and technologies, including VoiceXML, speech recognition, VoIP and Web services.
Envox 6 is tightly integrated with Envox 6 VoiceXML Studio to create a complete VoiceXML offering. Developers using Envox 6 VoiceXML Studio in combination with the Envox 6 platform gain the following capabilities:
* Additional development functions not included in the VoiceXML 2.0
specification, including integration with email, Web and fax systems;
access to advanced call control functions such as conferencing, fax,
PBX integration, ISDN signaling, ANI and DNIS-based actions, and
intelligent routing; and extensive integration options for databases,
Web services, enterprise applications and legacy systems.
* A bridge between legacy systems and new VoiceXML-based solutions,
allowing companies to leverage prior investments in hardware, software,
and solution development.
* Seamless support for leading speech and telephony resources from
ScanSoft, Nuance, Intel and others.
* A highly scalable, reliable and fault tolerant VoiceXML gateway.
* The ability to deploy solutions in a wide range of telephony
environments including analog, digital, VoIP, SS7 and more.
* Powerful management capabilities that significantly reduce the time and
cost of administrating large-scale installations.
"The VoiceXML Forum's Platform Certification Program is a key component of our strategy to accelerate worldwide market adoption for speech-enabled solutions," said Ken Rehor, Vice Chair of the VoiceXML Forum and Chair of the Forum's Conformance Committee. "VoiceXML platform certification promotes interoperability of VoiceXML platforms, tools, service providers, and solutions. As VoiceXML adoption continues to grow in enterprises and service providers alike, certification will assist customers in choosing from a wide variety of vendors and deployment options to solve their particular business needs."
The Envox 6 certification test report can be accessed at: http://www.voicexml.org/platform_certification/envox/envox_ctr.html
For more information about how Envox Worldwide can support your VoiceXML initiatives or details on VoiceXML in general, please visit http://www.voicexml.envox.com
About Envox Worldwide
Envox Worldwide is a leading global provider of voice solutions. The company's software products and related services dramatically reduce the time, cost, and complexity of creating voice solutions and empower enterprises and service providers to significantly reduce operating costs, improve customer satisfaction and retention, and generate new revenue streams. Headquartered in Boston, Envox products are available through a network of global channel partners. For more information, please visit http://www.envox.com
For more information, contact -- Catherine Van Evans -- +1 508 871 7604 or Carla Del Bove -- +1 617 587 2832, cdelbove@brodeur.com.
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Source: Envox Worldwide
Source: PR Newswire
All trademarks and copyrighted information contained herein are the property of their respective owners.
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