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Empire One Telecom Deploys IVR Technologies’ Talking SIP for SIP-based IVR and Real-Time Billing Services

15 August 2005

IVR Technologies, a leading software developer for SIP-based, IP-enhanced services and real-time billing, today announced the deployment of its Talking SIP software at Empire One Telecom. The deployment integrates Talking SIP with the CopperCom Converged Service eXchange (CSX) system, providing Empire One Telecom with a total end-to-end solution that is tightly integrated via the SIP protocol. The combined solution enables out-of-the-box, revenue-generating, IP-based services for Empire One’s retail and wholesale customer base.

Empire One Telecom selected Talking SIP to work in an integrated configuration with the CopperCom CSX to provide prepaid calling card, voice over broadband and real-time wholesale services along with completely automated subscriber signup, management and e-commerce facilities.

IVR Technologies’ Talking SIP is a robust, feature-rich software solution that integrates an application server, a real-time billing server and a media server into a unified solution. Talking SIP offers real-time interactive voice services and billing through a complete suite of service-ready, revenue-generating enhanced service applications. Talking SIP performs real-time call processing via SIP messaging and provides independent, script-controlled interactive voice response (IVR) prompting over the real-time transport protocol (RTP). Requiring only an Ethernet LAN 10/100 Mbps connection, Talking SIP eliminates the need to consume costly public switched transport network (PSTN) ports, while offering centralized intelligence to the network.

“We are pleased to announce the Empire One Telecom deployment as it highlights the true interoperability of our Talking SIP solution and its in-demand application suite that next-generation service providers demand in order to compete in today’s telecom marketplace.” said Barry S. Sher, VP Business Development, IVR Technologies.

“This thing rocked right out of the box, we had it up and running in less than 1 hour, truly Plug and Play. It doesn’t get much easier than this,” said Paul Butler COO Empire One Telecom.

“In today’s competitive marketplace, IP-based services, like Talking SIP, are the keys to success and competitive differentiation,” said Bob Kersey, VP Product Management, CopperCom. “CopperCom works in partnership with our customers to enable them to deploy advanced services that result in new, recurring revenue streams. It has been exciting to partner with IVR Technologies to make these services available to Empire One Telecom’s customers.”

About IVR Technologies
IVR Technologies is an advanced software development company emerging as a leader in the SIP space for Voice over IP enhanced services and real-time billing.
Please send reader inquiries to: IVR Technologies: 555 West Fifth Street, 30th Floor, Los Angeles, CA 90013: +1 866.856.0301. E-mail: e-mail protected from spam bots

To learn more about our company please visit our web site: http://www.ivr.com

About Empire One Telecom

Empire One is a facility based CLEC/IXC/ISP established in 1996 and based out of Brooklyn New York and serves nearly 30,000 customers in 10 different languages. Empire provides 1+ local, long distance, dial-up, broadband, prepaid, and Voice over Broadband to both commercial and residential subscribers.

Empire is a leader in providing high quality valued products that are cost effective and reliable. In a competitive market were service, price, and quality are equally important Empire One is truly a leader.

For more information about EOT and its products and services visit http://www.eot.net or for investor information email e-mail protected from spam bots.

About CopperCom
CopperCom, Inc. provides innovative, next-generation switching solutions for communications carriers. The company develops and delivers comprehensive solutions for carriers making the challenging transition to next-generation services or deploying leading-edge VoIP networks, from the ground up. The combination of CopperCom's technology and experienced team make it the ideal partner for service providers seeking to flourish and expand in a competitive environment.

Headquartered in Boca Raton, Fla., CopperCom has been in the communications business for more than two decades. It is a subsidiary of The Heico Companies, an approximately $2.5 billion dollar diversified organization specializing in the management of sector-leading companies. Heico offers the corporate strength, resources and leadership necessary to support CopperCom customers in their move to next-generation services. Additional information can be found at www.coppercom.com.

CopperCom is a trademark, and CSX a registered trademark of CopperCom, Inc.


Source: PR Web


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