Catholic Charities of Central Florida, Inc. Deploys Telcove VoIP Services in Three Locations14 May 2006
TelCove, a leading provider of business critical telecommunications services to enterprise customers, carriers, and government organizations today announced a 3-year agreement with the Catholic Charities of Central Florida, Inc. to implement a Voice over Internet Protocol (VoIP) voice services solution that includes over 100 VoIP stations distributed across six locations.
Since its establishment in 1961, Catholic Charities of Central Florida has become one of the largest and most capable multi-function social service agencies serving the nine counties of Central Florida. Catholic Charities programs reflect the specific needs of the communities they serve, including emergency family assistance and food pantries, counseling services, adoption services, criminal justice and prison and jail services, immigration and refugee services, abstinence education, senior services, and a food bank. The agency also provides disaster response with food, water, personal care items, and counseling -- locally and across the state. Some programs are available in all offices; others exist only in particular locations. That flexibility contributes to the effectiveness of the agency's mission. Catholic Charities is all about people: all people regardless of age, race, or religion. The agency emphasizes a deep respect for the dignity of every individual, their capacity for self-help, and their freedom, as it strives to improve the lives of individuals and families to strengthen the community.
"We staff and support six locations -- our headquarters, regional office, and refugee and immigration services center in Orlando, and our regional offices in Cocoa, Lakeland, Daytona Beach, Winter Haven, and Ocala," said Arne Nelson, President and CEO. "Supporting such a dispersed set of locations while maintaining support for thousands of 'clients in need' is very communications intensive. So, we needed a state-of-the-art voice service with the lowest possible monthly cost."
Joe McCourt, Vice President of Sales and Operations for TelCove's Southeast Region, added, "The TelCove solution removes all monthly usage costs for inter-office calls and for long distance domestic calling for the Catholic Charities. Additionally, since Catholic Charities coordinates disaster response for the Orlando Diocese, they required a disaster-proof phone system -- one that wouldn't fail in the case of a weather emergency. The TelCove Network VoIP Service provides all of these benefits and capabilities with better functionality and management than traditional Centrex or IP PBX systems."
About the Catholic Charities of Central Florida
Support for the agency comes from the people of the Catholic Diocese of Orlando, the United Way, grants, and private donations. The Agency has been a United Way partner since 1963. In order to insure the delivery of the highest quality of services, Catholic Charities pursued and received national accreditation through the Council on Accreditation of Services for Families and Children (COA). For more information about Catholic Charities of Central Florida, please go to http://www.ccorlando.org.
About TelCove
TelCove is a leading provider of business-critical telecommunications services offering enterprises, carriers, and government organizations superior Internet, Data, and Voice solutions via its reliable, secure metropolitan and intercity fiber-optic network. TelCove is the largest competitive telecom provider in Florida with major networks in 14 markets, and offers statewide and region-wide metro and intercity network services over its 2,700 route mile metro and intercity fiber optic network across Florida. TelCove operates in 70 cities in 22 states throughout the eastern half of the United States. For more information about TelCove, please go to http://www.TelCove.com.
Source: prnewswire
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