3Com and Nuvo Team to Offer Managed IP Telephony Service With Around the Clock Monitoring for 3Com Convergence Solutions20 February 2006
3Com Corporation (NASDAQ:COMS) and NUVO Network Management Inc. (TSX VENTURE:NVO) today announced an agreement for NUVO to deliver managed services, such as performance monitoring, reporting, change management, inventory management and problem-targeting services, which help ensure the availability and performance of the converged networks of 3Com voice over IP customers. This professional service complements the services that 3Com Global Services and 3Com\'s channel partners provide to enterprise customers and small-to-medium business and public customers.
Under the terms of the agreement, 3Com will offer NUVO\'s managed services as part of its expanding suite of service solutions for its VCX(TM) and NBX(R) convergence platforms. 3Com will work with NUVO as the delivery partner to provide the service. The new offering enables 3Com\'s customers to obtain world-class managed services for 24x7 uptime and availability of their converged voice/data networks. Included in the solution is NUVO\'s Web-based IT portal, providing system-wide visibility and decision-support analytics, with real-time reporting, system management, and IT performance analysis.
The 3Com/ NUVO solution provides a strong entry point for managed services for small-to-medium size organizations, yet readily scales up to the large enterprise environment. It means that organizations of all sizes can achieve world-class IT performance without requiring a major investment in capital, additional staff resources, or training.
The 3Com/ NUVO solution benefits customers by providing:
- Full lifecycle management (fault, configuration, asset, and
performance management) for secure converged networks from NUVO\'s
24x7, resilient operations centers.
- Support from certified experts, using best-practice methodologies
such as ITIL, Six Sigma, CERT, and ISO 9001:2000
- Cost-effective with improved performance
- Exceptional reliability with automated tools for systems monitoring
and reporting
- Time for internal IT staff to focus on new projects and business
applications
\"With NUVO\'s experience and robust capabilities, we have a powerful and flexible IP-telephony managed service available to our customers,\" said Bob Riazzi, vice president of 3Com Global Services. \"Through this relationship, we address the top three criteria our IP Telephony partners and customers are asking for: reduced management complexity; confidence in critical network availability; and lower cost of overall network operation. We are thrilled to have NUVO as a provider of IP-telephony managed services and to have this world-class managed services capability immediately available for our customers.\"
\"We built an extensive product and support infrastructure for 3Com\'s technologies, and have technology and architecture level expertise to address and manage 3Com\'s solutions. Not only do we enable 3Com customers to get visibility into the performance of their networks, but at NUVO we also are leading the way in creating proactive management that reinforces the reliability of IP telephony networks as comparable to the best legacy corporate phone networks in the world,\" said Phil Weaver, NUVO\'s President and CEO. \"The 3Com/ NUVO offering, which includes both applications and infrastructure, enables our companies to play a leadership role and provides a compelling advantage throughout the value chain.\"
About NUVO
NUVO (TSX VENTURE:NVO) provides remote management and protection of IT infrastructures for businesses worldwide to maximize the availability of their computing infrastructure. NUVO enables our customers to excel by delivering fully integrated, proactive management services and business data. This provides the critical information needed for effective analysis and decision-making to maximize performance and control costs. NUVO achieves this through certified experts, best-of-class technology, deep integration, highly automated processes, and best practices in a 24x7, resilient infrastructure. www.nuvo.com.
About 3Com Corporation
3Com Corporation (NASDAQ:COMS) is a leading provider of secure, converged voice and data networking solutions for enterprises of all sizes. 3Com offers a broad line of innovative products backed by world class sales, service and support, which excel at delivering business value for its customers. Through its TippingPoint division, 3Com is the leading provider of network-based intrusion prevention systems that deliver in-depth application protection, infrastructure protection, and performance protection for corporate enterprises, government agencies, service providers and academic institutions. For further information, please visit www.3com.com, or the press site www.3com.com/pressbox.
Safe Harbor
This press release contains forward-looking statements within the meaning of the federal securities laws, including statements regarding the offering, delivery, provision and performance of, and the benefits which may be derived from, managed services for IP telephony customers. These statements are subject to risks and uncertainties that could cause actual results and events to differ materially, including the possibility we may not successfully offer, deliver, provide and perform the managed services and our customers may not fully realize all of the intended benefits of the services. For a discussion of other risks and uncertainties associated with our business, please refer to 3Com\'s most recent filings with the Securities and Exchange Commission, including our Annual Report on Form10-K for the fiscal year ended June 3, 2005.
Copyright (C) 2006. 3Com Corporation. 3Com, NBX and the 3Com logo are registered trademarks and TippingPoint and VCX are trademarks of 3Com Corporation. The NUVO logo, MAX services, and MAXimize IT are registered trademarks of NUVO Network Management, Inc. All other company and product names may be trademarks of their respective holders.
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All trademarks and copyrighted information contained herein are the property of their respective owners.
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